Our Promise to You

“We work hard to make working with us easy!”

Entry Guard Systems’ staff brings to each installation and service opportunity a unique set of strengths and skills. Our team is knowledgeable, responsive and results-oriented. Customers call us because we solve problems efficiently and thoroughly – our team of technicians work with all EGS customers until they are completely satisfied.

Entry Guard Systems team of technicians are centrally located and are available 24 hours a day, seven days each week – dispatched to be where and when you need them.

Our customers have come to rely on Entry Guard Systems’

  • Commitment to quality and service
  • Straight answers to customers’ questions
  • Tools to help them better manage their facilities, and
  • Equipment that works when their clients arrive in the morning and when they leave at the end of the day

What this means for our customers

  • When you call us seven days a week, twenty four hours each day, your call will be answered by an EGS employee or representative. We know that when you are calling us, especially for service, you do not want to work your way through a voice mail system.
  • Our employees are experienced, knowledgeable, professional and empathetic. The technician who comes to service your system may very well have been on the team that installed that system.
  • Because we have invested in our service management system, our technicians arrive with the tools, knowledge and spare parts they need to diagnose and remedy your problem.
  • We are responsive. EGS provides service to a relatively small area so our on-site response time typically is less than twenty-four hours and is often 60-90 minutes.

What Sets Entry Guard Systems Apart

Sales Process
The comprehensive systems we sell, install and service are more complicated than they might appear. During our initial Evaluation of Need meeting, we ask the right questions upfront so there are very few changes made as the process moves along.

Installation Process
Investment in Project Management: EGS offers to each of its customers a team which includes a dedicated Project Manager, Technicians, Systems Integration Specialists and a committed support group – all dedicated to providing every customer with the highest level of service and support.

Entry Guard Systems’ installation process includes a comprehensive pre-install meeting with EGS’ Project Manager and Installation/Service Manager to walk through every aspect of the installation process. Throughout the installation our staff will stay in close with customer representatives and with General Contractors to ensure that your installation runs as smoothly as possible and includes every detail agreed to.

Investment in Staff
Entry Guard Systems’ staff brings to each installation and service opportunity a unique set of strengths and skills. Our team is knowledgeable, responsive and results-oriented. Customers call us because we solve problems.

Entry Guard Systems’ team of technicians are centrally located and are available 24 hours a day, seven days each week – dispatched to be where and when you need them.